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SELLER ONBOARDING GUIDE

Launch your first ClaimCart drop with confidence.

Onboarding and publishing remain subject to eligibility and Meta approval. Follow these six steps in order. Configure delivery and payment rules, connect the correct Instagram post, and test the full buyer journey before accepting a real order.

WorkspaceDeliveryPaymentsProductsInstagramTest
01

Create your seller workspace

Create an account, verify your email, and add the details buyers need to trust your store.

  • Business and support details
  • Store currency
  • Return and refund instructions
Open ClaimCart
02

Choose where you deliver

Select worldwide delivery, define specific countries or cities, or pause new deliveries at any time.

  • Shipping fee and minimum order
  • Delivery estimate
  • Clear out-of-area buyer messaging
Open delivery settings
03

Add manual payment methods

Tell buyers exactly how to pay using the methods available in your country and business.

  • Bank, wallet, PayPal, mobile money, or custom methods
  • Instructions shown in checkout and Instagram
  • Payment-reference and proof collection
Open payment settings
04

Create products and variants

Add each sellable product, then enter the exact size, color, SKU, and stock for every variant.

  • Selling price, optional comparison price, and currency
  • Variants, accurate stock, and optional stock requests
  • Promo codes and refund settings checked
Open products
05

Connect Instagram and map posts

Connect a professional Business or Creator account, map existing posts, or prepare a new selling post in Studio when publishing access is enabled.

  • Text, frames, images/logos, templates, and video trim
  • MP4/MOV: 3 seconds–15 minutes, up to 50 MB and 1920px wide
  • Review account, product, keyword, and media before publishing
Open Instagram setup
06

Run one complete test claim

Use a real mapped test post and walk through the same journey your first buyer will experience.

  • Comment triggers the reservation DM
  • Cart shows the right variants and delivery rules
  • Payment, shipment, and invoice are verified
Preview buyer checkout